Frequently Asked Questions
Do you ship across Europe?
Yes. We ship to all EU countries and most non-EU destinations from our warehouse in Spain.
What is the cut-off time for same-day departure?
Orders confirmed and paid before 15:00 CET depart the same business day via UPS.
How long does delivery take?
UPS Standard: 2–5 business days across the EU. UPS Express options are available at checkout for faster delivery.
Are the parts genuine?
We stock genuine Apple parts where available and premium-grade compatible parts that are fully tested and verified.
How do I make sure a part is compatible with my device?
Share your model/EMC/year on WhatsApp and we’ll confirm the exact match before you buy: +34 619 952 215.
What payment methods do you accept?
We accept major cards and other EU-friendly payment options listed at checkout.
Can I track my order?
Yes. A UPS tracking number is sent automatically once the parcel is dispatched.
What is your returns policy?
Hassle-free returns in line with EU regulations. Please keep the original packaging and contact us within the stated period.
Do you provide warranty?
Yes. Parts include a limited warranty against defects. Details are shown on each product page.
Can I get a VAT invoice?
Of course. Enter your billing details (and VAT number if applicable) at checkout; the invoice is issued automatically.
Do you offer bulk or reseller pricing?
Yes. Contact us with your parts list for a tailored quote.
Still need help? Chat with us on WhatsApp: +34 619 952 215.